PRIVACY POLICY
1. USER INFORMATION
Who is the controller of your personal data?
ALAIN TELLO ROBLEDO is the CONTROLLER of the USER’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).
Why do process your personal data?
To maintain a commercial relationship with the user. The planned processing operations are:
- Management of registrations and bookings: Administering registrations for events, courses, retreats, and treatments offered by AtelTrainer.
- Promotion of products: Promotion of books, e-books, and other related products.
- Communication of activities and services: Sending information about our activities, services, events, and news related to our offerings via electronic or physical means (email, SMS, social networks, postal mail), provided the user has granted consent.
- Handling enquiries and requests: Attending to and managing enquiries, requests, or any other type of query submitted by the user through the contact forms available on our website.
- Statistical analysis: Conducting statistical analyses aimed at improving the quality of our services and customer satisfaction.
- Compliance with legal obligations: Complying with applicable legal obligations regarding data protection and other relevant regulations.
Why can we process your personal data?
Because the processing is legitimised by article 6 of the GDPR as follows:
- With the USER’s consent: sending commercial communications and the newsletter.
- In the legitimate interest of the CONTROLLER: conduct market research, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.
For how long will we keep your personal data?
Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.
¿To whom do we disclose your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.
What are your rights?
The rights of the USER are:
- Right to withdraw consent at any time.
- Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
- The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.
Contact information for exercising rights:
ALAIN TELLO ROBLEDO. Calle Padre Santonja, 38, pta 4, – 46920 Mislata (València). E-mail: alain@ateltrainer.com
2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.
The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information for them to be able to exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER through ALAIN TELLO ROBLEDO. Calle Padre Santonja, 38, pta 4, – 46920 Mislata (València). E-mail: alain@ateltrainer.com
